Contact

Get in Touch

We're a small team and we genuinely care about every order. If you have a question, a concern, or just want to share how your dog is getting on with their new enrichment tools — we'd love to hear from you.

Email: pawvify@gmail.com
We respond to every message within 1–2 business days, Monday through Saturday.

Order & Shipping Questions

If you have a question about your order, please include your order number in your message so we can help you as quickly as possible. For shipping timelines, please see our Shipping Policy.

Returns & Refunds

Not happy with your purchase? We offer a 30-day return policy with no hassle. Email us at pawvify@gmail.com and we will make it right. For full details see our Return Policy.

Product Questions

Not sure which product is right for your dog? Tell us a bit about your pet — their breed, size, and what they struggle with — and we will point you in the right direction.